ABOUT SHILOH JUNE
My Other Lives (Part I)
Beyond music, I also have a great passion for fashion (no rhyme intended). I studied both subjects in college, earning a Bachelors in both Music and Fashion Merchanding and am currently pursuing my Master's in Business of Creative Enterprises. Here are some examples of my styling and visual merchandising, all following company standards.
BRILLIANT EARTH, JEWELRY CONSULTANT (WEST HOLLYWOOD)
March 2023-Present
Within my first 5 months, I became the top seller in my region and am currently ranked in the top 5 company-wide. I consistently achieve an average appointment conversion rate above 40% and a high-value conversion rate of 25%. Embracing the showroom culture, I maintain a positive attitude, organize team lunches, and facilitate training for new hires. I lead by example, motivating my peers to enhance sales and customer experiences across the showroom. I’m flexible with my schedule to meet business needs and actively take on concierge duties as required. Additionally, I effectively use Salesforce, Netsuite, and Office Suite to manage operations and customer interactions.
TARGET, STYLE TEAM LEADER (WEST HOLLYWOOD)
July 2020-May 2022
Led a team across 8 departments with empathetic leadership, driving performance during the busy Q4 season. I oversaw specialty sales divisions, including electronics and beauty, and managed shift schedules, re-merchandising efforts, and maintaining brand standards. I played a key role in transforming the store experience from big box to boutique style, boosting sales and elevating the customer experience. I also trained and mentored team members, promoting two into supervisory roles. Additionally, I achieved a 9% comp growth in the Kids Department despite space and inventory reductions and maintained inventory accuracy above 95% in the Back Room for Kids and Baby departments.
MUJI, IN-STORE VMD (SOCAL REGION)
November 2017- July 2020
Promoted from part-time seasonal employee to Department Manager and then Regional Visual Merchandising Supervisor, I led visual merchandising across multiple locations, driving sales growth, enhancing store aesthetics, and optimizing customer engagement. Key achievements include a 360% increase in accessory sales in Q2 2018, creating a new role to streamline training, contributing to the successful launch of two new MUJI stores, and managing a team of 35+ employees. Recognized for exceptional performance with multiple Employee of the Month awards, I demonstrated leadership, creativity, and a strong commitment to retail excellence.
MTV, WARDROBE DEPARTMENT INTERN, NEW YORK, NY
June 2009-August 2009
Support the stylists and studio production teams in styling in house talent or guests by: Making outfits pulled for talent presentable, Taking photographs for continuity, Turning in Wardrobe credits, Organizing and maintaining wardrobe room and dressing rooms, Processing samples, returns, and invoices, Going to showrooms and previews
MACY’S, HOLIDAY/ SEASONAL VISUAL MERCHANDISING ASSOCIATE, SALISBURY, MD
Oct 2009- Oct 2016
Supported the small Visual team at the Salisbury location with general visual merchandising tasks, as well as executing all holiday visuals unsupervised. Included signage, constructing, and executing holiday merchandising plans. Switched to more of a merchandising focus after major holiday projects were executed.
GAP, INC., MULTIPLE POSITIONS, MULTIPLE LOCATIONS
April 2008- October 2011
Assistant Customer Experience Manager. Gap, Salisbury, MD April 2011- Oct 2011
Drive sales generation through customer and employee engagement. Execute customer experience strategies that foster a positive customer and employee experience. Recruit, interview, and hire new associates. Train, coach, and direct associates while communicating development feedback of others to the General Manager. Assist and manage visual displays and execution of all marketing materials daily. Work with the district manager to ensure visuals were consistent with size and product of location. Support the General Manager in fostering a positive work environment by thinking customers first, inspiring creativity, doing what's right, and delivering results.
Customer Experience Expert, Gap, Salisbury, MD May 2010-April 2011
Drive sales generation through customer and employee engagement. Execute customer experience strategies that foster a positive customer and employee experience. Train, coach, and direct associates while communicating development feedback of others to the Assistant Manager and General Manager.
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Sales/Sales Support.
Gap, Salisbury, MD September 2009-February 2010
Banana Republic, Newark, DE April 2008-May 2010
Banana Republic, New York, NY May 2009- August 2009
CV
Retail/Visual Experience
Education
Master's of Arts, Business of Creative Enterprises (In Progress) Expected Fall 2025
Emerson College
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Bachelor of Science Degree, Fashion Merchandising, Spring 2010
University of Delaware, Newark, DE
RELEVANT COURSEWORK
Fashion Merchandising, Visual Merchandising, Art, Accessories Analysis, Textiles, Planning and Buying, Marketing, Business Management, Accounting, Apparel Product Assembly, Retail Math, Computer Science
SKILLS
15+ years retail experience. Experience with Microsoft Word and PowerPoint, Extended knowledge of Microsoft Excel 2007, Access 2007 (yes, I am currently working to update this knowledge) and HTML codes, Photoshop, Conversational Level of speaking and understanding the Italian language, as well as some Spanish and French language understanding
CAREER GOALS
To in the near future work as either a Costume/ Fashion Stylist for shoots/TV, or to focus on my customer service skills to positively impact a sustainable, mindful company.